Cancellation and Withdrawal Policy

Students may cancel their enrollment agreement within seven calendar days of signing or through attendance at the first class session, whichever occurs later. Students will receive a full refund of all money paid.

Cancellation occurs when a student gives written notice of cancellation to New Western University (NWU). Students must email their cancellation notice to the Chief Operating Officer at onestop@nwuus.org. NWU does not accept cancellation notices by phone, mail, or other methods. The date of determination is defined as the date NWU receives the student’s written notice of cancellation by email. Cancellation refunds are provided within 30 calendar days of the cancellation date.

Students may withdraw from the program at any time after the cancellation period and receive a prorated refund based on the date of withdrawal. A student is deemed to have withdrawn from a program of instruction when any of the following occurs:

The student notifies the University of their intent to withdraw by email to the Chief Operating Officer at onestop@nwuus.org.
NWU terminates the student’s enrollment for failure to maintain satisfactory academic progress; failure to abide by the rules and regulations of the University; absences that exceed the maximum set by NWU; or failure to meet financial obligations to the University.
The student fails to attend class for three (3) consecutive weeks.
The student fails to return from a leave of absence.

The date of determination is defined as the date NWU receives the student’s written notice of withdrawal by email. If no notice is provided, the withdrawal date is the date on which NWU records the administrative withdrawal.